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Effective Date: July 23, 2025
CruiseWatchers.com values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website. By using CruiseWatchers.com, you agree to the practices described in this policy.
Minors
CruiseWatchers.com does not knowingly offer products or services for purchase by children under 18. If you are under 18, you may use our website only under the supervision of a parent or guardian. We do not knowingly collect information from minors and they are not permitted to register or make bookings on our platform.
Non-U.S. Visitors
This Privacy Policy is governed by U.S. law. We do not accept jurisdiction of foreign privacy laws over our activities in the United States.
1. COLLECTION OF INFORMATION
A. Purpose
We collect information to personalize and improve your travel booking experience and fulfill contractual and legal obligations.
B. Types of Information Collected
1. User-Supplied Information
We collect personal information when you:- Book travel or register on our site
- Contact customer service
- Participate in promotions or surveys
This includes, but is not limited to:
- Name, address, phone number, email
- Travel itinerary and preferences
- Payment details (processed securely)
- Search and booking behavior
- Reviews and feedback
When booking on behalf of others, you must have their consent to provide their information.
2. Email Communications
We may send marketing or service emails. Open and click behavior may be tracked to enhance communication. You can opt out of marketing emails via your account settings or unsubscribe link.
3. Information from Other Sources
We may supplement your profile with:
- Payment processor details
- Shipping and contact updates
- Demographic and search history
- Travel confirmations from vendors
4. Cookies and Pixel Tags
We use:
- Cookies to identify return users, maintain session state, and personalize content.
- Pixel tags to track behavior on site pages.
You can manage cookie settings through your browser, though disabling may reduce functionality.
5. Other Technical Information
We collect:
- IP address, browser type, device type
- Session duration, page interactions
- Error logs and device diagnostics
2. SHARING OF INFORMATION
We are not in the business of selling your information. We only share data as needed to deliver services, meet legal obligations, or improve operations.
A. Third Parties
We share necessary data with:
- Cruise lines, travel agencies, insurance providers
- Payment processors and fraud prevention vendors
- Marketing partners for campaign delivery (no PII is shared without consent)
B. Agents and Service Providers
We may contract third-party agents to:
- Process bookings
- Analyze data and website performance
- Provide email or customer support services
They only receive the information necessary for their function.
C. Promotional Offers
You may receive partner offers via email. We do not share your PII with these businesses. You can opt out via your email preferences.
D. Business Transfers
If we sell or transfer our business, user data may be part of that transaction, but will remain protected under this policy unless otherwise consented.
E. Legal Compliance and Protection
We may disclose personal information:
- To comply with law or legal requests
- To enforce our terms and protect rights, property, or safety
- In coordination with fraud prevention efforts
F. Travel Purchase Data
We collect and store billing information to process transactions. Please refer to the FTC’s Fair Credit Reporting Act for more information.
G. With Your Consent
We will always seek your consent before sharing personal data in new ways not covered by this policy.
3. INFORMATION SECURITY
A. Encryption
All payment data is encrypted using SSL/TLS during transmission.
B. Order Confirmation
Only the last four digits of your credit card are displayed in any receipt or confirmation. Full details are securely transmitted only to the authorized payment gateway.
C. User Responsibility
Please keep your password confidential and sign off after using a shared device.
4. USER ACCESS TO INFORMATION
Through your CruiseWatchers.com account, you can:
- View and update personal information
- Change passwords and email preferences
- Access order history and travel itineraries
- Manage payment methods
5. USER CHOICES
A. Information Submission
You are not obligated to submit personal information, though this may limit certain site functionalities.
B. Data Updates
You may correct or update data in your account. We may retain old versions for legal compliance.
C. Communication Preferences
Marketing emails can be unsubscribed via a link or account settings. Legal or transactional notices will still be delivered.
D. Cookie Control
Most browsers let you control cookie behavior. Note that disabling cookies may affect site performance or prevent order completion.
E. Anonymous Browsing
Some site content can be accessed anonymously. Visit the FTC’s online privacy resources for more info.
6. TERMS, NOTICES, AND REVISIONS
A. Acceptance
Use of CruiseWatchers.com constitutes acceptance of this Privacy Policy and our Terms of Use.
B. Revisions
We may revise this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued Site use implies acceptance of updated Terms.
C. Applicability
Changes apply to new data collected and to existing data as legally allowed. If changes are not acceptable, you may request data removal subject to applicable regulations.
D. External Links
Our site may contain links to external websites. Their privacy policies will govern your interaction. We recommend reviewing them before use.
E. Travel Email Communications
Booking customers may receive destination information or promotional content. You may unsubscribe by following the instructions in the email or by contacting us.
7. LIVE CHAT AND DATA TRACKING
We may use a live-chat system (e.g., Let’s Connect or similar) to support users in real-time.
- Data collected: Browser/device info, location, page viewed, time on site, contact info entered
- Legal Basis: Consent under Art. 6(1)(a) and legitimate interest under Art. 6(1)(f) of GDPR
- Retention: Data is deleted after 3 years unless legally required
8. CONTACT US
If you have any questions or concerns regarding this Privacy Policy:
Privacy Officer
DBA CruiseWatchers.com
123 Columbia Turnpike, Suite 204A, Florham Park, NJ 07932
support@cruisewatchers.com
+1 (866) 997-0377
